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stat server utilize high memory and crashed

  • 1.  stat server utilize high memory and crashed

    Posted 03-04-2020 03:59
    Edited by Siptain Ali 03-04-2020 05:53
    Hello All !

    Stat Server 8.5.108 utilize High Memory and CPU. It is consuming around 2.5 GB VMem per day without any load and keep increasing until it is crashed.  Tested other version of 8.5.x but no success.
    We use customised java extensions which uses simple select statements to bring data from oracle database for CCPulse use. With standard Java extension or without Java extension it works fine. Java extension code has been checked and tested by developer and it looks fine.

    Anyone face this kind of issue or any solution you think please

    Thanks
    #Reporting/Analytics

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    Siptain

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