Hi,
I am facing issue in Email Channel . Email stuck in queue there is not targeting to agent.
Please find below URS Highlighted log error.
12-03T15:11:03.962 RLIB: received from 13(esv_ors_p) message RequestInvoke(1000000100)
refid(1) 5337692
callid(1000000000) '00011aEVP130XWTX'
sessionid(1000000010) '026DC91494EU14AFJC5302LAES00UQ75'
fm(1000000001) 'urs'
function(1000000002) 'SCXMLSubmit'
args(1000000003) '[5,"",0,"RStatAgentsReadyMedia","max",60,0,0,"92302@rut_statserver_esv_p.A"]'
_R_I_ [19:18] call 00011aEVP130XWTX not found, message is stored (up to 1000 msec)
2019-12-03T15:11:03.963 RLIB: received from 13(esv_ors_p) message RequestDeleteVCall(1000000004)
refid(1) 0
callid(1000000000) '*026DC91494EU14AFJC5302LAES00UQ72'
2019-12-03T15:11:03.963 RLIB: request to 17(rut_urs_esv_b) message RequestDeleteVCall(1000000004)
callid(1000000000) '*026DC91494EU14AFJC5302LAES00UQ72'
2019-12-03T15:11:03.963_I_I_027102ed9e2c2383 [01:08] call (1632866-268d4528) deleting truly
027102ed9e2c2383, 12/03/19@15:11:03.963, RP(##TSERVER) -> @ [ 0 0 1 1], tms: 408= (N)1 + (T)0 + (X)0 + (S)0 + (W)0 + (F)407 + (R)0, trg:
_I_I_027102ed9e2c2383- [09:0f] script 7ff9ca79e980 DS 27d32ed8 [97] -s (93 14) (9 27d32ed8)
_I_I_027102ed9e2c2383- [09:0f] script 7ff9ca79a308 DS 28de1d40 [4] -s (0 0) (9 28de1d40)
_I_I_ [25:01] script **ORS usage -1=108
_I_I_ [25:01] script **ScxmlServer usage -1=108
@@157
Regards
Vishwadeep
#DigitalChannels------------------------------
Vishwadeep Raghav
Moksa Technologies Pvt. Ltd.
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