Genesys Engage on-premises

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  • 1.  Using SSG

    Posted 04-27-2020 17:15

    Hello,
    We have one gvp tenant and we want to use one SSG instance in two outbound scenarios at the same time.

    1. calls initiated through TGDN.
    2. calls initiated through RPDN.

    We don't want to create two different instances of the SSG

    Is it possible? How to instruct SSG with resource to use: TGDN or RPDN?  


    #SIP/VolP

    ------------------------------
    Genady Lesov
    Bank Hapoalim
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