Genesys Engage on-premises

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  • 1.  BI Report genereation

    Posted 07-08-2019 03:57
      |   view attached
    ears , 

    Once after login to BI historical report i am not able to open any report .the report page tab stand on loading only nothing works (even refresh for date select )

    can any one suggest me what would be cause ?
    #Reporting/Analytics

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    Noufal Ebrahim

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  • 2.  RE: BI Report genereation
    Best Answer

    Posted 07-09-2019 06:11
    Hi Noufal,

    if you are using SAP BI 4.x and Chrome 75 there should be an issue as stated here https://genesyspartner.force.com/customercare/pkb_Home?id=kA40d0000008Ul5&l=en_US&fs=Search&pn=1
    You can also find some SAP provided workarounds and relevant notes.

    Best regards
    Giovanni

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    Giovanni Laino
    Lutech S.p.A.
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