A place to ask questions, connect with others, and stay in the know
Hi Tony,yes, I also thought using LB but according to Genesys' Feedback - it's not recommended solution.
So I'm considering a shell script that will be verifying continuously the statuses of both SSG instances but the trigger applic. will also have to be developed und updated - so it's a bit weak solution.
Just fetch the root page and look for a '200 OK' response.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.