Workforce Engagement Management

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  • 1.  Release for premise

    Posted 05-28-2020 06:26
    No replies, thread closed.
    Might not be the right forum, but have you got any input on whether a release 9 of WFM is on the cards, or whether WFM will be cloud only ?
    #Genesys Multicloud CX on-premises
    #WorkforceManagement

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    Hugo Thomsen
    Sopra Steria A/S Denmark
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  • 2.  RE: Release for premise

    GENESYS
    Posted 05-28-2020 11:56
    No replies, thread closed.
    Hi Hugo,

    Thanks for your question.  We will continue to release on the 852 code stream for Engage WFM for the time being.

    Kind regards,
    Michele

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    Michele Fisher
    Genesys - Employees
    Director, Product Management
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