I'd be very interested in participating in the HRIS API beta. (As per the shoutout in the roadmap call)
Our company previously used NICE IEX WFM which stored the agents holiday balance on the WFM system.
So to make the move of further agents to Genesys easier we really need access to the HRIS API and spec out any development required on ourside.
Iain
#Genesys Cloud CX
#Workforce Engagement Management
#WorkforceManagement------------------------------
Iain Martin
BNP PARIBAS PERSONAL FINANCE SA
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