A place to ask questions, connect with others, and stay in the know
Happy Tuesday, WEM Community Hunters!
We hope your scavenging has been going well. But, as promised, here’s your weekly helpful hint for completing your QM Scavenger Hunt list!´´
Look for the ghost of discussions past? What are we, Ebenezer Scrooge??
Luckily, we know this discussion about WEM Basics was posted back in January and promised readers to help them decipher the WEM code. What’s more, we heard the person who posted that discussion is the very same person that’s posting this tip off! Gasp! 😱
´´Hope this helped. Be sure to check back next week for your second clue.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.