Hi all,
I was wondering is there a way to limit time off balance/plan per planning group? Currently it is possible only to set it up for Management unit. In case we have different planning groups within management unit it would be risky to have auto-approval option on.
Example: Management unit has 12 agents
4 German Speakers + 4 English Speakers + 4 Spanish Speakers
If we set up limit for auto approval to 24h per day we are in risk that 3 out of 4 agents for one language group will get auto approved time off. Ideally we would want 1 from each planning group to be able to take a day off.
Only option I see to be able to use this functionality is that we completely re-structure Management units we have which is not ideal option.
Is there something I am missing?
Many thanks,
Dejan
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Dejan Mavrovic
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