Hey, WEM Community Hunters!
Welcome to the first of your two extra Tipoff Tuesday posts!
Remember, the contest now ends on July 30th, at 20:00 EST and we will be announcing the winners on Friday, July 31st.
We cannot stress this enough: If you're already done with your submission, submit your entry now! Order of arrival WILL be taken into account when selecting our winners, so act fast! The sooner you submit, the better your chances to win.
With that out of the way, here's your second-to-last hint:
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When it comes to WEM, too much knowledge is never enough! Us WEMmers work hard to keep ourselves up-to-date on the latest and best practices for workforce management. And we know Genesys has our backs!
Genesys Beyond offers a large array of courses to help customers make the best of their Genesys products, but if I were to look for a course on Quality Management for Genesys Cloud, where would I go, I wonder?
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Keep it up, WEM Community members. See you next week for our final Tipoff!
Happy hunting!
#CoachingandTraining#QualityManagement------------------------------
Marcela Areiza
Genesys - Employees
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