A place to ask questions, connect with others, and stay in the know
Hey, WEM Community Hunters!
Welcome to the first of your two extra Tipoff Tuesday posts!
Remember, the contest now ends on July 30th, at 20:00 EST and we will be announcing the winners on Friday, July 31st.
We cannot stress this enough: If you're already done with your submission, submit your entry now! Order of arrival WILL be taken into account when selecting our winners, so act fast! The sooner you submit, the better your chances to win.
With that out of the way, here's your second-to-last hint:
When it comes to WEM, too much knowledge is never enough! Us WEMmers work hard to keep ourselves up-to-date on the latest and best practices for workforce management. And we know Genesys has our backs!
Genesys Beyond offers a large array of courses to help customers make the best of their Genesys products, but if I were to look for a course on Quality Management for Genesys Cloud, where would I go, I wonder?
Keep it up, WEM Community members. See you next week for our final Tipoff!
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.