Because we know that Interaction recording is a table stake for Contact center, check our last Let Me Pick you brain video where Daniel Ho our WEM expert for interacting recording introduces us to the benefits of interaction recording and how to leverage your solution to take the most advantage of it, as our next enhancement Access Control for Recording segments. |
#QualityManagement#Interaction/ScreenRecording#Workforce Engagement Management
------------------------------
Natalia Abad
Genesys - Employees
------------------------------