If you are using WFM and Outbound, we sure would like to hear from you!!! We are interested learning more about what outcomes you'd like to solve for when forecasting and scheduling outbound interactions. Please provide your feedback here in terms of problems you'd like solved, desired outcomes, use cases, etc.
Thanks!
#Genesys Cloud
#IndustryTopic#WorkforceManagement------------------------------
Michele Fisher
Genesys - Employees
Director, Product Management
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