Hi community!
We're kicking off research that will help us understanding best practices around how learning and coaching is implemented in contact centers so that we can create tools to make these even better.
We're looking to setup 30 minute calls with:
- Coaches
- Coach managers
- Training managers
- Trainers
- Others who might look after setting up policies around coaching and training
If you might be a fit or know someone, do let me know...
leor.grebler@genesys.comLooking forward to hearing from you!
#Learning/Coaching#QualityManagement#Workforce Engagement Management
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Leor Grebler
Genesys - Employees
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