A place to ask questions, connect with others, and stay in the know
Happy Tuesday, WEM Community Hunters!
It’s time for your final Tipoff Tuesday post.
Remember, the contest ends on July 30th, at 20:00 EST and we will be announcing the winners on Friday, July 31st. Order of arrival WILL be taken into account when selecting our winners, so send your answers in fast for better chances to win one of the three Genesys Beyond Technical Certification Vouchers!
If you’re still looking for that last hint, today’s your (last) lucky day:
Seems like it was ages ago when our friend Paul Wood gave us an inside look into the exciting, new feature that is Coaching with Quality Management. But, should you need to take a second glance, where could you go to revisit this great feature again?
Call me old-fashioned, but sometimes you just need to hit the books. To get another look at resources for this and other features, try the Library in our own little WEM Community!
That’s all from me, folks! Hope you had fun finding your items and I’ll see you soon to announce our winners.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.