Hey Genesys Cloud WEM Users,
We are looking for GC3 customers who are interested in being part of the Beta Program for support for Voice Transcription / Speech Analytics with Premise based Edges (i.e. Bring Your Own Carrier Premise). If you are interested, please reach out to rakesh.tailor@genesys.com.
To qualify you must be:
- A GC3 level Customer
- Have Edge on Premise (i.e. BYOCP)
- Have US English Contact Center Agents (i.e. in us-west or us-east)
Thanks,
#Genesys Cloud
#QualityManagement#SpeechandTextAnalytics------------------------------
Rakesh Tailor
Director, Product Management - Workforce Engagement
Genesys Cloud
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