A place to ask questions, connect with others, and stay in the know
Dear Latitude Clients,We are pleased announce that Beta-2 for Latitude V10 SU09, V11 SU01 and Liquid 2020-R2 for customer testing. The Beta-2 for Version 10 SU10 will be released tomorrow.
Please open a Care ticket if you have not already done so to obtain the latest patches.
Resolved Issues from Beta-1
Known Issues for Beta-2 which will be remediated prior to final release.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.