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Latitude Migration Timing Notification for Reg-F Updates

  • 1.  Latitude Migration Timing Notification for Reg-F Updates

    GENESYS
    Posted 11-10-2021 13:35

    Dear Latitude Clients,

    Any customers not currently on SU9, SU10, SU11.1 or 2020R at this time, will not be eligible to receive the Reg F patch to meet the November 30, 2021 deadline. We will not be able to accommodate any new cases submitted for migration until after December 1st, 2021.  To start this process, you will need to open a Support Case to request the Reg-F updates.

    This will not affect any migration cases currently open and in the UAT phase of the upgrade

    Thank you,

    Jeff


    #OtherToolsandUtillities

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    Jeff Calnan
    Genesys - Employees
    Customer Success Manager
    jeff.calnan@genesys.com
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