Latitude by Genesys - User Group

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  • 1.  Debtor Scoring

    Posted 08-23-2021 10:42
    Hi,

    Just wanting to see if anyone is doing scoring of accounts with Latitude.

    If so is there a field that is available on Latitude to store the score? I see a "score" field under "Debtor Contact Analysis" (Work form -> Special->Timed Reminders-> Analyze) but not sure which table contains this field?

    Thanks.
    #DesktopV10

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    Aishwarya Perumal
    DataSearch
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  • 2.  RE: Debtor Scoring

    GCAP Member
    Posted 08-23-2021 11:08
    That field is [master].[score]

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    Dan Medina
    Gulf Coast Collection Bureau, Inc.
    https://www.linkedin.com/in/danmedina1
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  • 3.  RE: Debtor Scoring

    Posted 08-23-2021 11:12
    Thank you so much, I found it right after I posted it.. I was looking on Debtors table and didn't think to look at master first :)

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    Aishwarya Perumal
    DataSearch
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  • 4.  RE: Debtor Scoring

    Posted 08-23-2021 15:01

    That field is in the Master table in the Score field.  You can also get to it from the work form by clicking the icon that looks like a bar graph directly under the customer account number

     

     

    Hope this helps.

     

    John Everman

    Guru DNA Technology Consultants

    CEO / Founder

    Office (913) 302-9615

     

    "Technology is in our DNA"

     

    www.GuruDNA.com

    Join the Latitude User Group

     

     

     

     






  • 5.  RE: Debtor Scoring

    Posted 08-23-2021 15:26
    Thanks good to know!

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    Aishwarya Perumal
    DataSearch
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