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  • 1.  NITD Letter Version SU9

    Posted 10-12-2021 11:41
    We recently migrated to SU9 and and we just found out that the NITD letters is not coming up with the address on Letter Dat file that we send to the vendor so none of these NITD letters are going out. (The address is present on the account just not getting populated on the letter dat file.)

    Has anyone else faced this issue? I
    #DesktopV10

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    Aishwarya Perumal
    DataSearch
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  • 2.  RE: NITD Letter Version SU9

    Posted 10-12-2021 20:43
    Hi Aishwarya,

    I encountered this issue back on SU3 with Credit Cards.   Are you seeing it with credit cards and ACH's?    When I had to fix it for credit cards, I had to modify the credit card NITD stored procedure to not use the address fields from the debtor credit cards table.    Maybe you're seeing something similar?

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    Mike Spiegel
    TEC Services Group, Inc.
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  • 3.  RE: NITD Letter Version SU9

    Posted 10-13-2021 09:04
    Yes that is correct, its only for Credit cards which is the most in our system we have very few ACH's.

    Will you be able to provide the Stored procedure name and update sp..

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    Aishwarya Perumal
    DataSearch
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  • 4.  RE: NITD Letter Version SU9

    Posted 10-13-2021 09:23
    Thank Mike for the help, I was able to find the stored procedure..

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    Aishwarya Perumal
    DataSearch
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