Latitude by Genesys - User Group

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  • 1.  Reg F - Validation Notice Retoactive Identification

    Posted 11-10-2021 11:00
    Good Morning,

    I don't know if it applies to the rules for Reg F or not, however, with respect to the validation notice tracking period function with the new Reg F release, how should hosted customers address updating the validation notice tracking function for accounts that had a dunning letter sent prior to the patch release?    Also, along this same topic, does it impact credit bureau reporting if accounts placed and lettered prior to the Reg F deadline don't have the validation notice tracking updated with the date the dunning letter was sent?

    Thanks!
    #DesktopV10
    #Roadmap/NewFeatures

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    Mike Spiegel
    TEC Services Group, Inc.
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  • 2.  RE: Reg F - Validation Notice Retoactive Identification

    GENESYS
    Posted 11-11-2021 09:55
    Mike,

    Great questions. We are working on developing a post-upgrade script that will set the validation tracking information for accounts already on system, details of which we will publish on the Community once we have finalized the design.

    As for credit bureau reporting, if an account has previously been reported to the bureau then it will continue to report regardless of validation period tracking.

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    Ian Winder
    Business Owner - Latitude by Genesys
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