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  • 1.  Latitude Regulation F Patch Release Schedule

    GENESYS
    Posted 10-27-2021 15:25

    Latitude by Genesys – Regulation F Functionality Release Schedule

     

    Regulation F functionality will be released in 2 beta/testing releases and a final production release. This provides sufficient time for any reported issues to be resolved prior to the final release.

    As each release is available, we will be sending email notification and posting on the Latitude Community website. As per normal practices please open a ticket with Care (Support) to have the patch provided to you.

     

    The release schedule is as follows:

    • Beta 1 for Liquid 2020-R2, Version 10 SU09/SU10 – Availability 11/1
      • Validation Notice
      • Itemization
      • Phone Preferences
      • Phone Consent (Version 10)
      • Email Consent, Work address indicator (Version 10)
      • Compliance Panel
      • Mail Return (Liquid)

     

    • Beta 1 for Version 11 SU01 – Availability 11/8
      • Validation Notice
      • Itemization
      • Phone Preferences
      • Phone Consent (Version 11)
      • Email Consent, Work address indicator (Version 11)
      • Compliance Panel
      • Phone Attempts & Conversion Tracking

     

    • Beta 2 for Liquid 2020-R2, Version 10 SU09/SU10 – Availability 11/8
      • Reported defects
      • Phone Attempts & Conversation Tracking

     

    • Final Release – 11/15
      • Liquid 2021-R1 (New Release)
      • Liquid 2020-R2 (ES)
      • Version 10 SU09/SU10 (ES)
      • Version 11 SU01 (ES)


    The Beta releases must be installed in your test/UAT environment and not placed into your production environment.


    Although being released as 2 Beta releases you are not required to install and test both, the second beta will contain all the functionality of the first beta, the addition of phone attempts and conversation tracking, and any remediated defects identified from beta 1. The final release will contain all the items from Beta 2 in addition to any remediated defects.

    Any issues reported after final release will be addressed as either P1 priority patches or included in the standard monthly patch cadence.

     

     

     


    #Roadmap/NewFeatures

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    Ian Winder
    Business Owner - Latitude by Genesys
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  • 2.  RE: Latitude Regulation F Patch Release Schedule

    Posted 10-28-2021 10:49
    Hi Ian,

           Great job with all of the hard work you and your team have put into this update.  I have a question about it being installed in the test/UAT environment.  Is that environment defined as a test database only, or a complete test environment which includes Latitude apps separated from the production version?

    Thank you,

    ------------------------------
    Brian Meehan
    Programming Consultant
    SIMM Associates, Inc.
    brianm@simmassociates.comPA
    ------------------------------



  • 3.  RE: Latitude Regulation F Patch Release Schedule

    GENESYS
    Posted 10-29-2021 09:19
    Brian,

    As there are multiple apps involved I would suggest you have a full test environment setup completely separated from production.

    Thanks,

    ------------------------------
    Ian Winder
    Business Owner - Latitude by Genesys
    ------------------------------



  • 4.  RE: Latitude Regulation F Patch Release Schedule

    Posted 11-08-2021 11:32
    Hi Ian,

    Opened a ticket to acquire 10SU9 beta 2 and 11SU1 beta 1 today and the rep stated that they wouldn't be available until tomorrow. Is this accurate?

    Thanks

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    Dan Barber
    Reliant Capital Solutions, LLC
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