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We would like external contacts and organizations view to be controlled by a Access list per organization. So we could have contact lists per department.

  • 1.  We would like external contacts and organizations view to be controlled by a Access list per organization. So we could have contact lists per department.

    Posted 02-07-2018 00:09

    Or just contact lists per group that they can add contacts for business.

    Example we have a lending group that would not want their contacts shared with the branch lenders that would cause issues.



  • 2.  RE: We would like external contacts and organizations view to be controlled by a Access list per organization. So we could have contact lists per department.

    Posted 02-13-2018 13:29

    Thanks for sending in the suggestion and explaining the situation. I will add your request to our backlog.



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