Genesys Cloud CX

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Is it possible to load a pre-recorded message to a voicemail greeting?

  • 1.  Is it possible to load a pre-recorded message to a voicemail greeting?

    Posted 02-02-2018 14:44

    I'm trying to have a pre-recorded message as a voicemail box greeting. UNable to figure out how to get message as greeting using the softphone (calling into vm and re-recording)