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  • 1.  Is there a way to backup your existing scripts or Templates

    Posted 11-27-2017 17:14


  • 2.  RE: Is there a way to backup your existing scripts or Templates

    GENESYS
    Posted 11-27-2017 17:51

    Hi Roisin Floyd,

     

    At this time we do not have a way to back up scripts or templates. We are in the process of getting the import / export feature for scripts out there for everyone. This will allow you to export the script to make your own backup and the import it back in to re-create it. This will only work with Scripts to start with. As for templates that is something we could look into in the future.



  • 3.  RE: Is there a way to backup your existing scripts or Templates

    Posted 05-28-2021 08:54
    Hello, all
    Does this functionality currently exist?

    Regards
    Anna

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    Anna Mazor
    ITNavPro
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  • 4.  RE: Is there a way to backup your existing scripts or Templates

    Posted 05-30-2021 17:26
    You can use /api/v2/scripts/{scriptId} to get a script, but as Joshua mentioned it does you no real good because there is no import.  Best you can do is save as template and export for posterity.

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



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