If I accept the call then I can see the Caller ID, but if I want to screen my call before I answer it there is no way of knowing who is calling me.

Hi Sergey,

It looks like you found a bug. It should be resolved as of our release roughly scheduled for the week of Dec. 4. If it doesn't happen then, you should expect it soon thereafter.

Thank you and sorry for the inconvenience,

Clay

We just saw the same thing happen today for calls coming in through the IVR's speech enabled company directory. Glad to hear it will be fixed soon! Thank you.

Was it not fixed yet unless you're saying this weekend?

@Sergey Syrota? , you all are in good shape now, right?

We are still experiencing this bug. Is there a new ETA on when this will be fixed? Thank you.

@Altaf Gosla? This was escalated up to me in development. I'll dig in and see what's going on and give you an update shortly.

It looks like this has to do with how the call is getting transferred between a couple IVR flows. I've opened a ticket for us to handle this better. You should see an improvement on this shortly after the new year. Thanks for your patience and feedback.

@Xander Dumaine? Thank you for your help Xander!