Users who receive group voicemails do not see the caller's phone number their voicemail inboxes. This is in contrast to direct voicemails, where the caller's phone number is listed in the voicemail inbox.  

Is there an option to display the caller's phone number in the voicemail inbox when the caller leaves a group voicemail? 

Hi Zach,

It looks like you found a bug and the dev team is working on it now. Thank you for pointing this out!

Clay

?We are expieriencing the same issue as well.

Hey folks,

An update for you...This fix is ready for QA and if everything goes well, it should be pushed to production before long. I don't know the exact date yet.

Thank you,

Clay

@Clay Tison?  any word on the update this is very critical to businesses because this also does not show the length of the voicemail which will make it easier to go in and clean out.

@Clay Tison?  I just got word from my purecloud users that it shows the numbers in the voicemail group now.

@Sergey Syrota? , that's great to hear.

Our users are reporting that group voicemails list phone numbers as well.