Genesys Cloud CX

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  • 1.  Export skillset of all users in a queue

    GCAP Member
    Posted 09-24-2017 06:04

    Hello everyone,

     

    Would anyone know if its possible to export all users in a queue with their skillsets using API by any chance?

     

    Thanks

     



  • 2.  RE: Export skillset of all users in a queue

    GENESYS
    Posted 09-25-2017 14:53

    Hi @Richard Dib? ,

     

    Yes, I think that should be possible with the API. If you go to https://developer.mypurecloud.com/forum/, they'll be able to give you specifics and examples of which queries you'd need to make.