Good day.

Please support with the following email flow. I am creating a flow that allows me to redirect an email to a queue, provided the attachment name has the name "test.txt".

In the flow I have inserted the following conditional expression:

ToString (Email.Message.attachments [0]) == "test.txt"

And although I send an attachment with that name, I do not redirect it to the acd queue I require. It goes by the false value of the condition.

Please support them.

Thank you.

Julio Segil

You can achieve this by changing your expression to

Email.Message.attachments[0].Name == "test.txt"

instead. The ToString on an EmailAttachment (like most other complex objects) will return the Id of the attachment, not the friendly name.

Also keep in mind that the "==" operator will do a case-sensitive comparison. If you're not concerned about the case you can also set your expression to something like

AreEqual(true, Email.Message.attachments[0].Name, "test.txt")

Thank you for your answers. If I succeeded in doing what was expected:

ToString(Email.Message.attachments[0].Name) == "test.txt"