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  • 1.  Activate Queues box is hidden away if we use Norwegian Language

    Posted 06-26-2017 07:16

    Last week a bunch of our agents, how use Norwegian Language in PureCloud, experienced a bug. This only happens if we select Norwegian as language. The Activate Queues tab is behind two other tabs. We can reach it, but it takes a few tries and a steady hand.

     

    PureCloud (002)

     

    Can this be fixed somehow?

     

    @Richard Vogt?  @Trond Martinsen? @Patrick Giørtz? 



  • 2.  RE: Activate Queues box is hidden away if we use Norwegian Language

    GENESYS
    Posted 06-27-2017 19:37

    It would be best to submit a bug report through Support to get this fixed.



  • 3.  RE: Activate Queues box is hidden away if we use Norwegian Language

    GENESYS
    Posted 06-27-2017 19:39

    Is that the Desktop Client or in a browser? If a browser, which one (IE, Chrome, Firefox, Safari)?



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