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What PureCloud license level is required for External Contacts?

  • 1.  What PureCloud license level is required for External Contacts?

    GENESYS
    Posted 06-21-2017 14:11

     

     



  • 2.  RE: What PureCloud license level is required for External Contacts?

    GENESYS
    Posted 06-21-2017 14:12
    1. You automatically get the basic External Contacts feature with with any PureCloud user license, including the free license.
    2. SalesForce integration requires a PureCloud 1 license.
    3. Interaction History requires a PureCloud 3 license.

     



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