Hi,
I have a problem wih the recycle rule for an outbound campaign. I prepared a test case like this:
Contact list with around 1000 leads, predictive dialing, 2 agents, recycle when campaign progress is equal or higher to 1%. No filters, no rule sets.
When I start the campaign the recycle rule seems to work for 3, 4 times, but after that it stops to recycle the campaigns and goes on calling the other leads.
Can you help me?
Thanks