A place to ask questions, connect with others, and stay in the know
Are there any ININ Stencils available for MS Visio to draw solutions architecture diagrams for PureCloud and CIC? From where can I download them?
Hello Khurram - we do indeed have a area where we not only provide you with some basic assets, but also direction around how to properly layout these technical illustrations. Unfortunately, we do not have MS Visio specific assets but I believe assets can be imported into tools like Visio.
We are hoping to extend this resource with updated assets and information, and when we do it will live on this same page.
Hope this helps!
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.