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Call Error: Failed to answer call: 9928f061-ebfa-4d43-bb41-365fba2f1ff1

  • 1.  Call Error: Failed to answer call: 9928f061-ebfa-4d43-bb41-365fba2f1ff1

    Posted 01-20-2017 10:20

    Some of my staff are receiving the following error. Any ideas.?



  • 2.  RE: Call Error: Failed to answer call: 9928f061-ebfa-4d43-bb41-365fba2f1ff1

    GENESYS
    Posted 01-20-2017 18:23

    Hi Laurie. How wide-spread is the issue? Are you getting any other errors? This may be something you might think about contacting Support about if it is a persistent issue. Crossing my fingers that perhaps it was a short-lived problem! :)



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