Does your team learn best by in-person classroom training, on-demand video/virtual classroom, guided walk through in product or other?  Looking for feedback on any wins and losses.

First an in-person classroom training with basics, looks and feel new platform. Then one on one guided walk through / training at agents workplace including a handout of most important functions / FAQ / known issues/error messages and how to handle them.

Hello,

Would you be willing to share the handout you have created with the most important functions / FAQ / known issues/error messages and how to handle them?

------------------------------
Amanda O Shea
Credit Union National Association, Inc.
------------------------------

Original Message:
Sent: 01-08-2018 05:40
From: Rogier Bosch
Subject: How does your team approach training?

First an in-person classroom training with basics, looks and feel new platform. Then one on one guided walk through / training at agents workplace including a handout of most important functions / FAQ / known issues/error messages and how to handle them.