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  • 1.  I ran across a nice explanation of the sorts of phones that PureCloud supports.

    GENESYS
    Posted 10-11-2016 19:12

    Here's an article that breaks down the various types of PureCloud-supported phones.

     

    https://help.mypurecloud.com/articles/phones-overview/

     

    And here's a direct link to a video that explains WebRTC using the PureCloud web-based phone (also included in the article above)...

     

    https://ininedu.wistia.com/medias/fcl4igyqcw

     

    Speaking of WebRTC, check this blog post out...

     

    http://blog.inin.com/new-feature-spotlight-purecloud-web-based-phone-webrtc/#sthash.04adqdf1.dpbs



  • 2.  RE: I ran across a nice explanation of the sorts of phones that PureCloud supports.

    GENESYS
    Posted 10-13-2016 12:17

    AND, the WebRTC documentation keeps getting better . Check out the "Get your PureCloud WebRTC phones up and running" article for even more details.

     

    https://help.mypurecloud.com/articles/get-purecloud-webrtc-phones-running/



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