Hello,
I have some questions:
1) SoftPhone's Update :
- Do I receive a notification from Genesys if an update is up ?
- Who takes the responsibility to upgrade the softphone (Genesys ? My company ? the customer ?)
- When there is an update do I have to do a provisioning, Can I manage to do a provisioning for all my SoftPhone at the same time?
2) Flow Matrix :
- I need to know which ports I need to open for SBC ?
- Can you provide us more precision about ports to open on Edge to VOIP Phone (4000+)
Best Regard,
Nicolas
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Nicolas Urgin
Dimension Data France
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