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  • 1.  Options for Wallboards

    Posted 02-25-2020 14:28
    We would like to use the wallboard account to display on multiple screens (48 inches) located around the call centre. After setting up a dashboard I noticed that the font size does not change when selecting full screen.

    Is anyone using the wallboards on big monitors?  Is there a way to change font size without zooming in on the browser?


    #Reporting/Analytics
    #Unsure/Other

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    Melissa Callender
    Ontario Teacher's Pension Plan
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  • 2.  RE: Options for Wallboards

    GENESYS
    Posted 02-26-2020 06:14
    I do not know of a way other than zooming.

    @Darlene Oordt any ideas?​

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    George Ganahl GCP (PureCloud), ICCE
    Principal Technology Consultant
    Genesys
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  • 3.  RE: Options for Wallboards

    GENESYS
    Posted 02-26-2020 08:35
    Currently zooming is going to be the best option, but we have an item on the roadmap to allow to choose from a few different sizes for fonts.

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    Darlene Oordt
    Sr Director, Product Management
    Genesys - Employees
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  • 4.  RE: Options for Wallboards

    Posted 02-26-2020 06:30
    In our case, we zoomed in Chrome to adapt the view

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    Charaf Eddine Chemlal
    NTT France
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