Genesys Cloud (formerly PureCloud)

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  • 1.  Bulk Delete Recordings

    Posted 17 days ago
    Hi all!

    We need to delete recordings for a specific agent.  I have found information here - Bulk delete\export of recordings but it looks like we can only specify a time range to delete.  Does anyone know if we can specify only one agent and not all agent recordings?


    Penny Petrie
    Manager of Call Centre Operations
    Camis Inc