I think I mentioned in the Q&A video that you need to use ToPhoneNumber() to create the phone number properly.
I recommend that you use an expression like
ToPhoneNumber(Append("tel:+003",Task.numero_celular))
to create the phone number for the Callback, and see if that works better.
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George Ganahl CCXP, GCP
Principal Technology Consultant
Genesys
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Original Message:
Sent: 07-22-2019 16:20
From: Ricardo Delgado
Subject: Error scheduling callback
Hello
I am setting up a callback from an IVR flow. In the flow, I set the number as 003 + cell phone number. As the following image shows.
How I can fix it?
Thank you!
#Implementation
#Telephony
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Ricardo Delgado
Global Networks Solutions S.A.
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