Genesys Cloud CX

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Access to 'Directory' in Admin UI

  • 1.  Access to 'Directory' in Admin UI

    Posted 10-24-2021 19:52
    Hi Team -

    I've created a Role that has the following permissions:

    • Directory > All Permissions
    • ui > myOrganization > All Permissions

    The purpose is to allow the User to manage Groups. However, the user cannot see the 'Directory' in the Admin UI.

    When I add the 'admin' Role then the 'Directory' option appears, but I can't see (logically) what addition permissions would affect the above.



    Thanks and regards,
    Malcolm Green
    Nexon Asia Pacific