A place to ask questions, connect with others, and stay in the know
Please find attached the script I use when I do some demo.
Update it with your <region>, <orgUId>, and <deploymentKey>. It implies that all pre-requisites done on GC of course.
https://help.mypurecloud.com/articles/set-co-browse/ is used of course. If not delete cobrowse section in the script.
To use the script :
sidebar & need help panel should now appear on your website
Hope it helps !
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.