this is a browser option, all of them do, chrome, opera, firefox, explorer and edge,
------------------------------
Mariano Martinez
Interaxa S.A.
------------------------------
Original Message:
Sent: 12-11-2019 02:53
From: Paulo Mesquita
Subject: Keyboard shortcut for purecloud agent UI
Thanks Robert,
This is a new one, I didn't know that:
------------------------------
Paulo Mesquita
Spark NZ Trading
Original Message:
Sent: 12-11-2019 00:52
From: Robert Wakefield-Carl
Subject: Keyboard shortcut for purecloud agent UI
I don't think that web app will be able to do shortcuts like the desktop app can. Here is a link to them: https://help.mypurecloud.com/articles/desktop-app-keyboard-shortcuts/
If you used the embedded framework to create your own UI, this would be possible.
------------------------------
Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 06-06-2018 09:05
From: Petteri Hyyppä
Subject: Keyboard shortcut for purecloud agent UI
Has anybody built a keyboard shortcut feature for purecloud agent ui (web app client)?
------------------------------
PH
------------------------------