Hi all,
I have found in architect how to create an in-Queue Call flow. The process of creating one seems very straightforward and simple. What I have not found; however, is how to actually assign it to a queue. I can't find a direct coloration between the In-Queue Call flow, and the actual Queue itself. Where do you change a queue away from the default In-Qeueue Call flow to a custom one?
Thank you very much for your help.
#ArchitectureandDesign------------------------------
Joe Anderson
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