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We'd like to implement that genesys cloud user with the user role can only playback themselvs ACD call recording in Interaction view.Therefor, we consider that some permission for User role must change.
Can I implement the above by changing the permissions of the user role.Could somebody please share us that how to implementation.
Best RegradsTaku IIZUKA
See here https://community.genesys.com/digestviewer29/viewthread?GroupId=19&MessageKey=6ef92445-e28f-4e39-a4d8-7765ff88d35b&CommunityKey=bab95e9c-6bbe-4a13-8ade-8ec0faf733d4&tab=digestviewer
Thank you for your reply.
I'll try that out.
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