Hello All,
I was wondering is there any way to enable the Auto-Answer setting as a system default, instead of individually doing for each agent. I looked through but couldn't find anything.
By default, when you create an agent, the Auto-Answer is turned off.
Thanks,
Aakanksha
#Ask Me Anything (AMA)
#Omni-ChannelDesktop/UserInterface#Unsure/Other------------------------------
Aakanksha Goyal
Cloudoe BV
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