Team,
I am running below aggregate query for retrieving call data.
Please suggest which best metric to pull full information like tacd,connected,nofferred
{
"interval": "2020-07-13T14:30:00.000Z/2020-07-13T18:30:00.000Z",
"timeZone": "America/New_York",
"groupBy": [
"queueId"
],
"filter": {
"type": "and",
"clauses": [
{
"type": "or",
"predicates": [
{
"type": "dimension",
"dimension": "queueId",
"operator": "matches",
"value": "ZZZZ"
},
{
"type": "dimension",
"dimension": "queueId",
"operator": "matches",
"value": "vcvccvv"
}
]
}
],
"predicates": [
{
"type": "dimension",
"dimension": "mediaType",
"operator": "matches",
"value": "voice"
}
]
},
"metrics": [
"tAcd"
]
}
#Reporting/Analytics------------------------------
Raghava Charyulu PVDS
Cognizant Technology Solutions India
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