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Enhancement requests can be raised here: https://genesyscloud.ideas.aha.io/
Time off requests can be entered by agents on days where there are no schedules (i.e., one hasn't been generated/published). Someone might suggest we look at the agent's work plan, but a day could have variable shift lengths configured. It is also possible the agent may request a different amount of paid time (e.g., they only want to take 4h paid time for a full-day time off request). So, the enhancement you noted has some complexities that would need to be thought through.
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