Genesys Cloud CX

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  • 1.  file name in view export schedule

    Posted 05-04-2022 09:07
    Hi
    I am setting scheduled schedules from the performance views in Genesys Cloud, but I cannot find any indication whether or not it is possible to set a dynamic filename (example: the day of the extraction)
    do you have any suggestions?

    thank you
    Luca
    #Reporting/Analytics

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    Luca Assandro
    Lutech S.p.A.
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  • 2.  RE: file name in view export schedule

    GENESYS
    Posted 05-05-2022 09:05
    Hi Luca, that's a great idea; we do not have a way to do that today and I don't see it anywhere in the Ideas lab. Can you please share it there so PM & development can review?

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    Maisey Harris
    Senior Development Group Manager, Analytics UI & Reporting
    Genesys
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  • 3.  RE: file name in view export schedule

    Posted 10-07-2022 10:23
    Hi All,

    This has been raised by a few of our customers, I have since created an idea if you would like to vote for it:

    https://genesyscloud.ideas.aha.io/ideas/ANLS-I-1161

    Thanks Luke

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    Luke Mitchell
    Connect
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