As Kamil mentioned set participant data is a nice easy way to accomplish that. though you would need to maybe do Call.CurrentQueue.name
And then use the find queue function to get the actual queue object
https://help.mypurecloud.com/articles/find-queue-action/Otherwise if you are using a Common Module flow within another flow, that by its nature has input and output variables which can be a queue. I use this for Callbacks for example. These work best if you want to do some specific task and then return to the original flow where you left off.
https://help.mypurecloud.com/articles/work-with-common-module-flows/------------------------------
Anton Vroon
KiwiBank
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Original Message:
Sent: 07-29-2021 13:14
From: Neha Bagla
Subject: Passing queue name to another flow
Hi Team,
can we pass the value of call.currentqueue from inqueue flow to any other flow ? if yes , can you please let me know how we can do that?
#ArchitectureandDesign
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Neha Bagla
British Telecommunications PLC
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