Good morning to everyone,
I have a question for my last project. Actually we are configuring the intrêgration beetween Salesforce and Genesys PureCloud and we also need to configure the synchronize between genesys PureCloud statuses and omni-channel statuses. To do this topic we need to implement the Oauth from genesys cloud for Salesforce.
My question is: what type of Oauth we need to use to complete this task? because we tried with Client Credential Grant type and Implicit Grant (browser) with no result.
Thank you in advance for your answers.
Best regards,
#Integrations#Security------------------------------
Pietro Messina
TechneValue GmbH
Junior Consultant
pietro.messina@technevalue.com------------------------------